We manage relationships—not just accounts, and we know that how well we relate to your shareholders reflects directly on you. Because our representatives know they are standing in your place, they put the highest value on friendly, professional and accurate delivery of all information. Our shareholder and transfer agency services offer direct, one-on-one interactions, after-hours voice response and secure Web account access. Our rigorous controls ensure strict compliance with all laws and regulations, and our state-of-the-art technology gives you secure access to all relevant data.
- Maintain shareholder accounts, receive and process orders
- Provide shareholder account servicing and statements
- Prepare and transmit payments for dividends and distributions
- Maintain and issue stock certificates
- Fulfill shareholder requests and communications to outsource provider
- Call center provides shareholder support via telephone lines
- Provide intermediary support, liaison with intermediaries, record shareholder transactions
- Maintain and manage bank accounts
- Coordinate shareholder proxy communications
- Support NSCC Fund/SERV processing
- Provide Anti-Money Laundering (AML) reporting
- Provide Omnibus Transparency reporting
- Support voice and Internet account access